GSA 508 STANDARDS

GSA 508 Standards

DYONYX LP, is a privately held information technology outsource and consulting firm dedicated to helping clients across the nation improve their productivity and security and reduce their cost and risk through a proven set of methodologies, extensive experience, deep skills and world class service at reasonable rates.

DYONYX was founded in 1996 by Chuck Orrico, Fred Pratt and Walter McKinlay with the intention of taking their global company experience; proven methods and business focused solutions at competitive rates into the small and medium business (SMB) IT support market. DYONYX provides a comprehensive suite of outsourced support services that include LAN/WAN design and support, help desk and network management, COTS and custom applications development and hosting, business process optimization and IT alignment, risk management/regulatory consulting and end-to-end project management.

Managed Services

  • Virtual Server Infrastructure
  • Tier IV, SAS 70 Type II Data Centers
  • State of the Art Monitoring and Management Tools
  • 24x7x365 NOCC in Houston and Bryan, Texas
  • 24x7x365 Network Management and Administration
  • 24x7x365 ITIL Aligned Service Desk Staffed with Level II/II Engineers
  • (>80% First Call Resolution)
  • Managed Services up to and Including Operating System
  • Managed Email Service- Exchange, Lotus Notes, & Blackberry Support
  • Application Support – Exchange, SQL, Oracle
  • SAN Storage by the GB- disk to disk to tape
  • Security – Managed/Hosted ID S/IPS & Logging Solution
  • Business Continuity / Disaster Recovery

Outsourcing Services

  • Service Desk: Level I, II Desktop Support
  • On-Site Service Desk Support
  • Systems Administration
  • Infrastructure Support
  • Applications Support
  • Data Center Operations
  • SLA- Service Level Agreement, Based Delivery

Consulting / Professional Services

  • PMO – Project Management Office
  • Enterprise Architecture
  • Application Infrastructure Model
  • Technology Support Model
  • Business Rengineering
  • Life Cycle Management
  • Business Process Definition
  • Workflow Optimization
  • Technology Alignment
  • Regulatory Compliance
  • HIPPA
  • FISMA
  • GLBA
  • FERC
  • NERC
  • CIP
  • Project Services

Program / Project Management

  • IT Assessments
  • Security Assessments
  • Architecture Design
  • Technology Conversions
  • Migrations / Implementations
  • Technology Upgrades
  • Systems Integration
  • Disaster Recovery
  • Business Continuity

Our Government Contracts

DYONYX has successfully marketed over $250 million in task orders under various contract vehicles. This includes an $80M task order to support the Department of Homeland Security US VISIT program as well as more than 30 major task orders ranging in value from $1M to $29M supporting the US Department of Veterans Affairs, Health and Human Services, Homeland Security, Department of Justice and the Department of Defense. Our vehicles include government-wide contracts as well as agency specific IDIQs.

INDUSTRIES

By combining the experience of our dedicated staff with powerful, state-of-the-art tools using our proven methodology and best practices, DYONYX can deliver turn-key solutions that save your organization valuable time and resources.

Government

DYONYX leverages commercial best practices in providing the full complement of IT and management support services in the government sector. We have consistently received quality recognition awards for exceeding expectations from customers such …

Energy

DYONYX is an IT and Risk Management Consulting Firm that specializes in helping senior management design, assess, deploy and maintain secure and efficient critical infrastructures. Our energy – utility industry customers include some of the biggest names …

Financial

DYONYX has extensive experience in the financial services industry including work with numerous banks, credit agencies and the largest privately-held mortgage company in the U.S., Allied Home Mortgage Capital Corporation with offices in 49 states, Guam and …

Enterprise

DYONYX is an end-to-end solutions provider that works with senior management to help them assess, design, deploy and support secure and efficient infrastructures, databases and systems. We specialize in working with leading private enterprise, government and …

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